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Hi there! We're PAR and our purpose is :
To deliver solutions that connect people to the restaurants, meals and moments they love.
We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team!
PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology.
Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations.
These solutions are used to serve tens of millions of guests every day in over 120 countries.
Our mission is to build the number one restaurant technology company in the world and we're off to great start.
We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!
POSITION DESCRIPTION
PAR is looking for a Customer Experience Technician (AKA Field Technician) to join our growing team! Our Customer Experience Technicians are the face of our company to our restaurant customers, responsible for completing service requests at customer locations.
The Customer Experience Technician is passionate about delivering exceptional customer service and knows that fixing the issues is only part of the great service experience.
These team members go above and beyond every day to ensure their customers believe that PAR is the best decision they make as business owners and restaurant operators.
Customer issues can include troubleshooting hardware, software, and network issues; replacing hardware devices; performing preventative maintenance for the site;
and general product support.
Location :
Little Rock, Arkansas
Pay rate :
The hourly rate for this position is $23 - $28.85 USD per hour commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
The position may be eligible for additional compensation, including a bonus, commission and / or equity, as applicable.
What You Bring to the Table :
What You'll Do :
Role Requirements
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact par leave@partech.
com. If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Last updated : 2024-04-22
Full Time
IT Outsourcing & Consulting
$36k-51k (estimate)
03/25/2024
07/21/2024
parasp.com
New Hartford, NY
<25
IT Outsourcing & Consulting
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Technicians diagnose the root of the problem and determine which corrective measure to take.
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Providing service and customer support during field visits.
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Certifications are required for technicians who work with hazardous waste or radon.
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Field technicians may find employment with private companies or manufacturers.
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